Proactive vs. Reactive Support Archives - Florida IT Pros Archive

Proactive vs. Reactive IT Support: Why Proactive Support is the Clear WinneR

Posted 6 years ago

Is Proactive Support the Best Choice? When you take a trip or with most things in life planning makes perfect. Do you think planning for your business is a better choice than to figure out issues as you go along? Being prepared can save your business time and money. An efficient business is more organized and ready for any problems which may arise. Florida IT Pros is an experienced IT company which provides businesses with proactive IT support. Reactive IT support is going by the wayside because proactive support offers more benefits. (more…)Read More

Proactive or Reactive IT Support – Which Will You Choose

Posted 7 years ago

‘Prevention is always better than a Cure’ Which will your business choose? At Florida IT Pros, we believe in preventing or fixing problems before they affect your business. Our IT support team will prevent potential technical issues before they become a problem. More and more businesses are increasing productivity with innovative technology, but the increased complexity of IT environments makes it necessary for IT support. Small to midsize businesses can outsource their technological needs with Florida IT Pros and it will give them a similar level of security as big businesses with full in-house IT teams. (more…)Read More

What Our Clients Say About Us

The bottom line is we are able to do far more than most other firms with less overhead and with almost no in-house support. Florida IT Pros provides us with a critical competitive edge in a demanding market.

Firm Partners Clark, Fountain, La Vista, Prather, Keen & Littky-Rubin

We deleted our whole 2013 document archive on our server. Two months before the guys at Florida IT Pros convinced us to spend the extra money for backing up our critical data. Thank goodness for their advice and great backup solution. Our files were restored in 20 minutes.

Susan Herndon, Office Manager Law Office of Martin L. Haines

I have worked with Florida IT Pros for over a year and have enjoyed superior customer service with exceptional knowledge and technical expertise. Cameron and Neal quickly respond to our excessive inquiries with incredible patience and are always focused on providing a solution to our situation. The firm is professional and prides themselves on following up to ensure complete satisfaction. I feel they are partners in our business, not just our IT guys.

Chris Gado, Director of Business Operations The Felice Law Group

Florida IT Pros should be your first choice, they were highly recommended by numerous practices and I must say they will continue to be, their response time to any issue is immediately addressed, at any time of the day and best of all completed with great satisfaction, they helped me start my business and got me up and running in a day.

Samantha Albert S.A.M. - Simple Affordable Medical - Billing Solutions LLC

Florida IT Pros provides outstanding service and technical expertise. It’s the best business solution and network support we’ve ever had. More than technicians, Florida IT Pros are project managers who have an exceptional ability to communicate technical matters in easy-to-understand terms. System downtime is extremely minimal. It is reassuring to know that we have competent IT professionals who understand our system, support our staff, and care about our business needs.

John Peters, CFO Palm Healthcare Foundation, Inc.